{"id":393,"date":"2026-10-24T16:48:34","date_gmt":"2026-10-24T14:48:34","guid":{"rendered":"https:\/\/norteofficial.com\/?page_id=393"},"modified":"2026-10-24T17:01:13","modified_gmt":"2026-10-24T15:01:13","slug":"caida-de-internet-y-comunicaciones","status":"publish","type":"page","link":"https:\/\/norteofficial.com\/en\/situaciones\/caida-de-internet-y-comunicaciones\/","title":{"rendered":"Internet and phone outage"},"content":{"rendered":"<div class=\"nt\" data-key=\"caida-de-internet-y-comunicaciones\"><section class=\"nt-hero nt-reveal\"><div class=\"nt-hero-ico\" data-ico=\"wifi-off\"><\/div><span class=\"nt-eyebrow\">Situation \u00b7 No internet<\/span><h1>No data and no calls: the plan is on paper.<\/h1><p>These days almost everything depends on the internet: payments, information and keeping in touch with family. If it goes down, a plan on paper and a radio make all the difference.<\/p><div class=\"nt-chips\"><div class=\"nt-chip\"><small>Better than calling<\/small><strong>A text message<\/strong><\/div><div class=\"nt-chip\"><small>Information<\/small><strong>Battery radio<\/strong><\/div><div class=\"nt-chip\"><small>To pay<\/small><strong>Cash<\/strong><\/div><div class=\"nt-chip\"><small>Contacts<\/small><strong>On paper<\/strong><\/div><\/div><div class=\"nt-btns\"><a class=\"nt-btn nt-btn-sun\" href=\"#nt-pasos\">What to do now<\/a><a class=\"nt-btn nt-btn-ghost\" href=\"#nt-guias\">See the guides<\/a><\/div><\/section><section class=\"nt-sec nt-reveal\" id=\"nt-pasos\"><span class=\"nt-eyebrow\">Step by step<\/span><h2>What to do, and when<\/h2><div class=\"nt-tabs\" role=\"tablist\"><button class=\"nt-tab\" role=\"tab\" aria-selected=\"true\" data-p=\"h\">The first hour<\/button><button class=\"nt-tab\" role=\"tab\" aria-selected=\"false\" data-p=\"d\">The first day<\/button><button class=\"nt-tab\" role=\"tab\" aria-selected=\"false\" data-p=\"s\">The first week<\/button><\/div><div class=\"nt-panel on\" data-p=\"h\"><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"h1\"><span>Try a text message: it often gets through when a call won't.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"h2\"><span>Turn on the radio to find out what's happening.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"h3\"><span>Follow your family communication plan: meeting points and an outside contact.<\/span><\/label><\/div><div class=\"nt-panel\" data-p=\"d\"><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"d1\"><span>Use cash if card payments stop working.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"d2\"><span>Check your paper list of phone numbers and addresses.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"d3\"><span>Save battery: don't keep searching for a signal.<\/span><\/label><\/div><div class=\"nt-panel\" data-p=\"s\"><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"s1\"><span>If you're still without a connection, organise with your neighbours.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"s2\"><span>Keep paper maps or offline maps to hand.<\/span><\/label><label class=\"nt-check\"><input type=\"checkbox\" data-k=\"s3\"><span>Go over your plan: what you found you were missing.<\/span><\/label><\/div><p class=\"nt-progress\"><\/p><\/section><section class=\"nt-sec nt-reveal\"><span class=\"nt-eyebrow\">Your margin<\/span><h2>What decides how long you can hold out<\/h2><div class=\"nt-tiles\"><div class=\"nt-tile\"><i data-ico=\"clock\"><\/i><span>Your phone battery.<\/span><\/div><div class=\"nt-tile\"><i data-ico=\"clock\"><\/i><span>The cash you have at home.<\/span><\/div><div class=\"nt-tile\"><i data-ico=\"clock\"><\/i><span>Reliable information: radio and official alerts.<\/span><\/div><\/div><\/section><section class=\"nt-sec nt-faq nt-reveal\"><span class=\"nt-eyebrow\">Frequently asked questions<\/span><h2>What people ask most<\/h2><details><summary>Why does a text get through when a call doesn't?<\/summary><p>It uses very little network capacity and is sent as soon as there's a gap. That's why it usually arrives even when calls won't connect.<\/p><\/details><details><summary>How much cash should I keep at home?<\/summary><p>Enough for a few days of food, pharmacy and transport, in small notes. Keep it somewhere safe.<\/p><\/details><details><summary>Does ES-Alert work without internet?<\/summary><p>ES-Alert comes through the mobile network, not the internet, so it can reach you even without data, as long as there's coverage.<\/p><\/details><\/section><section class=\"nt-sec nt-reveal\" id=\"nt-guias\"><span class=\"nt-eyebrow\">To read later<\/span><h2>Guides to help you prepare<\/h2><div class=\"nt-cards\" data-tag=\"62\"><p class=\"nt-note\">Loading articles\u2026<\/p><\/div><p style=\"margin-top:18px\"><a href=\"\/en\/tag\/caida-de-internet-y-comunicaciones\/\" style=\"color:var(--rust);font-weight:600\">See all articles on internet and phone outages \u2192<\/a><\/p><\/section><section class=\"nt-sec nt-ctas nt-reveal\"><div class=\"nt-cta dark\"><span class=\"nt-eyebrow\">Free<\/span><h3>Your 72-hour plan<\/h3><p>The checklist so your home can last three days without power, without water or without going out.<\/p><a class=\"nt-btn nt-btn-sun\" href=\"\/en\/plan-72h\/\">Download the plan<\/a><\/div><div class=\"nt-cta\"><span class=\"nt-eyebrow\">2 minutes<\/span><h3>Is your home prepared?<\/h3><p>Take the test and find out what you're missing to be prepared.<\/p><a class=\"nt-btn nt-btn-pine\" href=\"\/en\/test\/\">Take the test<\/a><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>These days almost everything depends on the internet: payments, information and keeping in touch with family. If it goes down, a plan on paper and a radio make all the difference.<\/p>","protected":false},"author":1,"featured_media":0,"parent":381,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-393","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/pages\/393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/comments?post=393"}],"version-history":[{"count":2,"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/pages\/393\/revisions"}],"predecessor-version":[{"id":463,"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/pages\/393\/revisions\/463"}],"up":[{"embeddable":true,"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/pages\/381"}],"wp:attachment":[{"href":"https:\/\/norteofficial.com\/en\/wp-json\/wp\/v2\/media?parent=393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}